I design digital products and sometimes other stuff for humans.





Improving bid tracking and participationeBay2025Designed the first e-commerce usage of Apple’s new Live Activity feature, allowing bidder to monitor their bid status in real-time during the final 10 minutes of an auction across all markets. The launch showed a $101M increase in annualized GMV, a 6.25% increase in bids, and a click-through-rate increase of 64% from standard push notifications. 

Platform: iOS
Status: Live
Role: UX, UI, Strategy
  



Transforming the product details pageeBay2023 - 2024Collaborated with a large, cross-functional team to overhaul the information architecture and design of eBay's most frequented page. Managed iterative A/B testing and frequent pivots to successfully launch to a global audience. The launch increased customer satisfaction by 3 points and $47M in-year GMV.

Platform: Web
Status:
Live
Role: UX, UI, Strategy




Rethinking the best offer experienceeBay2023

Tackled one of the biggest drivers of low seller satisfaction by updating the “Make an offer” experience and reducing unpaid items by 62%.

Platforms: iOS, Andr, Web
Status:
Live
Role: UX, UI, Strategy



Creating a website for a speaker series eventthirteen232018

Worked to create a website for thirteen23’s monthly speaker series event.

Status: Concept
Platform:
Responsive Web
Role: UX, visual design
©2024HI